Turquoise In Style Return Policy
Because most of our pieces are one of a kind, we encourage you to carefully review all measurements, photos, and descriptions before purchasing.
In limited circumstances, unworn items may be approved for return for store credit within 72 hours of delivery, less a restocking fee. You must contact us by replying to your order email or sending an email to megan@turquoiseinstyle.com for approval prior to sending your item back.
Store credit will not be issued for:
- Items where measurements, scale, or dimensions were clearly provided.
- Natural variations in turquoise or other stones.
- Normal buyer's remorse after wearing the item.
- Items that have been worn, altered, or damaged.
🪶 Defects
If you receive an item that you believe is defective, please contact us by email within 24 hours of delivery confirmation and include clear photos so we can review the issue and assist.
📏 Sizing & Fit
We cannot offer returns or exchanges due to sizing or fit issues. Please check your measurements carefully before purchasing.
🪨 Natural Stone Variation
Turquoise and other natural stones vary in color, matrix, and pattern. These natural variations are part of the character and beauty of the stone and are not considered defects.
🔨 Repairs
Turquoise In Style is not responsible for items damaged after purchase. If your piece needs repair, we are happy to recommend trusted repair services.
Please note that repairs may take several weeks (or longer), and Turquoise In Style is not responsible for items shipped to third-party repair services.
💍 Wear & Care
Jewelry should be handled with care. Normal wear, bending, stone damage, or accidental impact are not considered defects.
⚖️ Warranty
No warranty is provided on items purchased.
Unauthorized Returns
Items returned without prior approval will not be accepted or refunded.
Order Concerns
For any concerns regarding your order, please contact us directly at: